Legal notice

CelaLume Legal Notice & Disclaimer

Product Disclaimer

FDA Compliance Statement These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

CelaLume supplements are dietary supplements as defined under the Dietary Supplement Health and Education Act (DSHEA). They are not medications and should not be used to replace professional medical advice, diagnosis, or treatment.

Health & Medical Information

Consult Your Healthcare Provider Before using any CelaLume supplement, especially if you:

  • Are pregnant or nursing
  • Take prescription medications
  • Have a known medical condition
  • Are allergic to any ingredients
  • Are under 18 years of age

Please consult with a healthcare professional before use. Some supplements may interact with medications or medical conditions.

Individual Results Vary Results from CelaLume supplements vary from person to person based on diet, lifestyle, genetics, and overall health. No individual result is guaranteed.

Intellectual Property

All content on the CelaLume website and in our marketing materials—including text, images, logos, graphics, and product designs—are the property of CelaLume or our licensed partners and are protected by international copyright laws.

You may not reproduce, distribute, transmit, display, or otherwise use any content without our written permission.

User-Generated Content & Reviews

Review Submissions By submitting a review or testimonial, you grant CelaLume the right to use your review in our marketing materials, social media, and advertising without additional compensation or permission.

You represent that your review is truthful, not defamatory, and does not violate any third-party rights.

Limitation of Liability

No Warranties CelaLume supplements are provided "as is" without warranties of any kind, express or implied. We do not warrant that our products will meet your expectations or produce specific results.

Liability Limits To the fullest extent permitted by law, CelaLume is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.

Third-Party Links & Content

Our website may contain links to third-party websites. CelaLume is not responsible for the content, accuracy, or practices of external websites. Your use of third-party sites is at your own risk and subject to their terms and policies.

Ingredient Sourcing & Quality

China Manufacturing Disclosure CelaLume supplements are manufactured in China in facilities that comply with FDA regulations and Good Manufacturing Practices (GMP).

Allergen Information Please review the full ingredient list on each product page. Our supplements may contain or be processed in facilities that handle: soy, tree nuts, shellfish, and other common allergens.

Quality Assurance All CelaLume products are tested for purity, potency, and safety. However, we recommend consulting with a healthcare provider if you have severe allergies or sensitivities.

Regulatory Compliance

DSHEA Compliance CelaLume operates in compliance with the Dietary Supplement Health and Education Act (DSHEA) and FDA regulations for dietary supplements.

International Compliance Products sold in the UK, EU, and Canada comply with local regulatory requirements for that region, including applicable health claims restrictions.

Changes to This Policy

CelaLume reserves the right to update this Legal Notice at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website and products constitutes acceptance of any changes.

Contact for Legal Matters

Questions about this policy? Email: hello@celalume.com

For legal inquiries, please contact: hello@celalume.com Response time: 24-48 business hours

Effective Date: April 20, 2026 Last Updated: April 20, 2026

CelaLume Privacy Policy (GDPR Compliant)

1. Introduction

CelaLume is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our products. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

This policy applies to:

  • Our website (celalume.com)
  • Email communications
  • Customer accounts and orders
  • Marketing and advertising

Data Controller: CelaLume Contact: hello@celalume.com

2. What Personal Data We Collect

We collect the following types of personal data:

Account & Order Information

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (processed securely; we do not store full card details)
  • Order history and purchase preferences

Communication Data

  • Email inquiries and customer support messages
  • Feedback, reviews, and testimonials
  • Survey responses

Website Usage Data

  • IP address and device information
  • Browser type and operating system
  • Pages visited and time spent on site
  • Cookies and tracking pixels (see Cookie Policy section)

Marketing Data (if you opt in)

  • Email address for newsletters and promotions
  • Preferences for product categories and communications

Location Data (if permitted)

  • General location based on IP address for shipping and legal compliance purposes

3. Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

Contract Performance (Article 6(1)(b))

  • Processing necessary to fulfill your order, process payments, and provide customer service

Consent (Article 6(1)(a))

  • Marketing emails and newsletters (you can withdraw consent anytime)
  • Non-essential cookies

Legitimate Interest (Article 6(1)(f))

  • Fraud prevention and security
  • Website analytics and improvement
  • Business operations and customer insights

Legal Obligation (Article 6(1)(c))

  • Tax and accounting records
  • Regulatory compliance (FDA, DSHEA, local laws)

4. How We Use Your Data

Order & Payment Processing

  • Process and deliver your orders
  • Send order confirmations, tracking information, and delivery updates
  • Handle returns, refunds, and customer service

Marketing & Communications (with your consent)

  • Send promotional emails about new products, sales, and special offers
  • Personalize your shopping experience
  • Conduct surveys and gather feedback

Legal & Safety

  • Comply with legal obligations (tax, regulatory)
  • Prevent fraud and protect against abuse
  • Enforce our Terms of Service

Website Improvement

  • Analyze user behavior to improve website functionality
  • Test new features and optimize user experience
  • Generate anonymous, aggregated analytics

5. Data Retention

We retain your personal data only as long as necessary:

Account Data: Retained for the duration of your account + 7 years (for tax/regulatory purposes)

Order Data: Retained for 7 years (required for tax and financial records in most jurisdictions)

Marketing Data: Retained until you unsubscribe

Website Analytics: Aggregated and anonymized after 90 days

Support Communications: Retained for 2 years after last interaction

You may request deletion of your data at any time (subject to legal obligations).

6. Who We Share Your Data With

Service Providers (Data Processors)

  • Shopify (e-commerce platform)
  • Payment processors (Stripe, PayPal, etc.)
  • Email service providers (Klaviyo, Mailchimp, etc.)
  • Shipping carriers (DHL, FedEx, UPS, etc.)
  • Analytics providers (Google Analytics)
  • Customer support platforms

All service providers are contractually bound to protect your data and comply with GDPR.

Legal Requirements

  • Law enforcement or government agencies (when required by law)
  • Legal proceedings or to protect our rights

Business Transfers

  • In the event of merger, acquisition, or sale of assets, your data may be transferred as part of that transaction (we will notify you)

We Do NOT Sell Your Data CelaLume does not sell, rent, or trade your personal information to third parties for their marketing purposes.

7. Your Rights Under GDPR

EU & UK Residents have the following rights:

Right of Access (Article 15)

  • Request a copy of the personal data we hold about you

Right to Rectification (Article 16)

  • Correct inaccurate or incomplete data

Right to Erasure (Article 17)

  • Request deletion of your data ("right to be forgotten")
  • Subject to legal retention obligations

Right to Restrict Processing (Article 18)

  • Limit how we use your data while we verify its accuracy or legality

Right to Data Portability (Article 20)

  • Receive your data in a structured, portable format
  • Transfer it to another service provider

Right to Object (Article 21)

  • Opt-out of marketing communications
  • Object to processing based on legitimate interest

Right to Withdraw Consent (Article 7)

  • Withdraw consent to marketing at any time

Rights Related to Automated Decision-Making (Article 22)

  • You have the right not to be subject to a decision based solely on automated processing

To Exercise Your Rights: Email: hello@celalume.com Subject Line: "Data Subject Request [Type of Request]"

We will respond within 30 days (extendable to 90 days for complex requests).

8. International Data Transfers

For EU/UK Customers: CelaLume operates in the US, UK, EU, and Canada. When we transfer your data outside the EU/UK, we use:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions (UK, Canada)
  • Your explicit consent

We ensure appropriate safeguards are in place to protect your data.

9. Data Security

We implement industry-standard security measures to protect your personal data:

  • SSL/TLS encryption for all website communications
  • Secure payment processing (PCI DSS compliant)
  • Limited access to personal data (employees on need-to-know basis)
  • Regular security audits and vulnerability assessments
  • Data breach protocols for rapid response and notification

However, no system is 100% secure. We cannot guarantee absolute security, but we maintain reasonable and appropriate safeguards.

10. Cookies & Tracking Technologies

What Are Cookies? Cookies are small files stored on your device that track your activity.

Types of Cookies We Use:

Essential Cookies (Required)

  • Shopping cart functionality
  • Session authentication
  • Security and fraud prevention
  • No consent required

Analytics Cookies (Optional)

  • Google Analytics to understand user behavior
  • Requires your consent

Marketing Cookies (Optional)

  • Meta Pixel (Facebook) for retargeting ads
  • Allows us to show relevant ads to you
  • Requires your consent

How to Manage Cookies:

  • You can opt-in/out of non-essential cookies via our cookie banner
  • Adjust your browser settings to delete cookies or block them
  • Use "Do Not Track" signals in your browser

11. Third-Party Links

Our website may contain links to third-party websites (social media, partner sites, etc.). We are not responsible for their privacy practices. Please review their privacy policies before sharing personal information.

12. Children's Privacy

CelaLume supplements are not intended for children under 18. We do not knowingly collect data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it immediately.

13. California Privacy Rights (CCPA)

For California Residents: In addition to GDPR rights, California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to delete personal information (with exceptions)
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

To submit a CCPA request: hello@celalume.com

14. Contact Us & Data Protection Officer

For Privacy Questions: Email: hello@celalume.com Response time: 24-48 business hours

Data Protection Officer / Privacy Lead: Email: hello@celalume.com

EU/UK Supervisory Authorities: If you have unresolved concerns about how we handle your data, you have the right to lodge a complaint with your local data protection authority:

  • EU: Your national Data Protection Authority
  • UK: Information Commissioner's Office (ICO) — www.ico.org.uk

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of material changes via email or prominent notice on our website.

Effective Date: April 20, 2026 Last Updated: April 20, 2026

Your privacy is important to us. Thank you for trusting CelaLume.